Frequently asked questions
Have a question? We’ve shared some of our most frequently asked questions below!
Our in-house drivers will deliver to Glasgow and the surrounding areas. To check if we deliver to your postcode before you place your order, please check the following page.
We’re now proud to offer UK Mainland Next Day Delivery for just £12. To receive your order the next day, simply place your order before midday Monday to Thursday. Deliveries are made Tuesday to Friday, with tracking information provided so you can keep an eye on your order every step of the way. This service is available for all UK Mainland addresses outside our local Glasgow delivery area.
Glasgow and surrounding areas
For Glasgow and the surrounding areas – we deliver every Thursday and Saturday at a cost of £3.50, or FREE when you spend over £50.
UK Mainland
UK Mainland delivery is available on select products. We deliver Tuesday-Friday and can offer next day delivery on these days for orders placed before midday. (Orders placed after midday on Thursdays will be processed for delivery the following Tuesday.)
Glasgow and surrounding areas
Our delivery driver will create his route on the morning of each delivery day to try ensure that each delivery is made promptly and in some sort of order from the store. If you would like more of an estimate on the day, please telephone one of our stores.
UK Mainland
UK Mainland deliveries are dispatched via courier and typically arrive within 2-3 working days.
Yes! You can place your order online and choose to pick-up your order at either our stores at a timeslot that suits you. Pick-up days are usually from 48hrs and can be selected at the checkout stage of your order.
We pride ourselves that all of our butchers are some of the friendliest you will ever meet. No question is too silly, and we are always on hand to offer our expert advice and tips. We know that many people are unfamiliar with coming into a butchers, and it can be daunting trying to order in pounds or kilos if you have never done this. Pop in for a chat and we’ll help in every way we can.
Of course! If you’d prefer to talk to one of our butchers over the phone we’ll happily take your call to arrange your store pick-up.
If you still can’t find the answer you’re looking for, simply call us on 0141 554 4914, message us on Facebook messenger or email us and we’ll be happy to help.